When Every Mistake Feels Like a Disaster

Experience doesn’t just teach us how to fix problems. It teaches us how big they really are. I am the king of catastrophising. If there was a Master’s degree in it, I could teach the course. Give me a relatively small mistake and, left to my own devices, I can have the entire world ending […]
Feedback That Builds Resilience, Not Self-Doubt

I’ve written a couple of posts about resilience at work now, and this is the last one for the time being! In the previous one, I talked about the importance of giving feedback early rather than storing it up until it becomes a much bigger thing. I’ve been thinking about that a little more because […]
Building Resilience in Early Careers: Why Mistakes Matter

A few days ago I wrote about resilience, and it got me thinking about my own. I’ve always considered myself pretty resilient. I assumed it was the by-product of being an only child growing up in the 80s, losing every game of Buckaroo. Technically, I also won every game because I was mostly playing against […]
The Resilience Myth: Why We Keep Rewarding the Wrong Thing

I used to think I could spot resilience a mile off: never fazed by rejection and always upbeat after the call that just fell through. That’s when I was leading sales teams, but the same applied when I was managing language centres and teams of ESL teachers. First in, last out. Never complaining. It turns […]